Heading to Korea for beauty treatments? We’ve got something special just for you!

Book any skincare procedure through Creatrip and you’ll automatically get Creatrip Buddy: a free personal travel support service that makes your trip easier! Think of it as your on-the-ground buddy in Korea, ready to help with anything you need so you can focus on enjoying your treatment and your trip.

Details

• Duration: 14 days (7 days each before and after your appointment)
• Eligibility: Foreign nationals (non-Korean passport and nationality holders)
• Participants: Customers who book skincare treatments through Creatrip.
  • Available for designated skincare treatment bookings.
  • Service automatically provided upon booking confirmation.
  • No separate application or additional fees required
• Languages: English, Chinese 
  • Assistance in other languages is also available through AI and translation tools.
• Support Channels: WhatsApp, LINE

Benefits

• Eligibility: Available to foreign customers who book skincare treatments through Creatrip (automatically applied once your reservation is confirmed).
• Included
  • Appointment Assistance: Rescheduling, cancellations, reconfirmations, and all other booking-related tasks
  • Real-Time Communication Support: Help with basic communication with the clinic
  • Travel Tips: Guidance on restaurants, attractions, shopping, transportation, and more
• Duration: 14 days (7 days each before and after your appointment)
• How to Start: Once your booking is confirmed, message Creatrip’s official WhatsApp or LINE channel anytime within 7 days before your appointment to verify your reservation and activate the service.
• Hours: 13:00-22:00 KST

How to Use Creatrip Buddy

1. Choose your preferred treatment at one of Creatrip’s partner skin clinics and book through our site.
2. Once your reservation is confirmed, you’ll automatically be eligible for Creatrip Buddy service.
3. Once your booking is confirmed, reach out to Creatrip’s official WhatsApp or LINE channel starting 7 days before your appointment to verify your reservation and activate the service.
4. You’ll receive support for a total of 14 days (from 7 days before to 7 days after your treatment).

Buddy Contact Information

• WhatsApp: +82 10-8818-2915 (Click to connect directly)
• LINE: @creatrip (@required) (Click to connect directly)

Things to Keep in Mind 

• This service is subject to change or early termination without prior notice.
• It’s for personal use only; proxy or fraudulent use may result in service suspension.
• We do not provide medical advice or treatment recommendations; service is limited to travel convenience support.
  
• We cannot assist with medication instructions or side effect concerns; please consult your healthcare provider for these.
• Service may be stopped if abused or used inappropriately.
• Buddy service ends automatically if your booking is canceled.
• Support is provided for one customer per booking only.
• For any other questions, please contact help@creatrip.com.

Service Satisfaction Survey 

• Target: All customers who completed the Buddy service (members only)
• How: Quick email survey sent to members
• Time: Takes about 5 minutes to complete
• Reward: Earn 3,000 KRW worth of Creatrip points just for participating
• Bonus: Each month, one lucky respondent will win 100,000 KRW in Creatrip points!

Buddy Service Support Scope

✅ What We Can Assist With

• Appointment Support: Changes, cancellations, confirmations, and contacting clinics
• Language Help: Basic interpreting and sending documents
• Travel Tips: Restaurant picks, sightseeing info, and transport guidance
• Convenience Info: Directions and currency exchange

❌ What We Can’t Assist With

• Medical Advice: No treatment suggestions or side effect info
• Medication Guidance: No instructions or drug info
• Emergencies: Call 119 for urgent medical help
• In-Person Support: We don’t accompany you to clinics or attractions

Get the most out of your Korea beauty trip with our free Buddy service!